Contact

Thank you for visiting Katerwerks.

If you have questions about our products, your order, shipping, returns, refunds, payments, sizing, or any other store-related matter, please contact our customer service team.

Customer Service

Business Name:
Katerwerks

Website:
katerwerks.com

Email:
info@katerwerks.com

Phone:
+1 315-901-4446

Business & Contact Address:
335 Bernice St
Rochester, NY 14615
United States

Customer Support Hours

Monday – Saturday: 9:00 AM – 5:00 PM ET (Eastern Time)
Sunday: Closed

We normally respond to customer service inquiries within 1–2 business days.

For order-related questions, please include your order number so we can assist you more efficiently.